Shipping policy
Shipping policy
The product that is in ready stock qualifies for 24Hrs Quick Dispatch, which refers to the time it takes to ship the product, not the delivery time. If you require Quick Dispatch, please contact our WhatsApp Customer Support.
If the item is in stock, it will usually be delivered within 5-7 business days from the date of order. However, please note that while most items are delivered within this timeframe, there are a few products that may take 7-10 business days for delivery.
We primarily use ropso clout logistics as they are a reputable service. However, if your location's pin code is not serviceable we are compelled to use other logistics providers.
Please note that delivery times may vary depending on the shipping address and other factors such as public holidays and extreme weather conditions.
For customized products, an additional 2-3 business days may be required as all the work needs to be done from scratch.
In the rare event that the products do not reach you within the specified delivery timelines, please be assured that we will investigate the issue with our logistics partners' customer care team and make every effort to ensure prompt delivery. We understand that delays can occur, and we appreciate your patience and understanding.
If you have any further questions, please don't hesitate to contact us at dotselecommerce@gmail.com